Frequently asked questions

Showcase sites, business presentation sites, landing pages, portfolios, multilingual sites, with contact forms, simple booking or a blog. Mobile apps, business software and large-catalogue shops are not covered.

A first version is usually live a few hours after the brief is approved. Each change then takes from a few minutes to a few hours depending on demand.

For 30 days after paying the deposit, and as long as you have not signed off the site or paid the balance, you can request a full refund of the deposit from your account, no questions asked. After that, the deposit is no longer refundable on request; the team remains available for any question. A project not signed off 120 days after the deposit is archived.

As many as you like until sign-off. They need to stay within the scope of a website.

On WhatsApp, Telegram or email, as text, voice notes or annotated screenshots. You link these channels to your account from your client area.

You do, as soon as the balance is paid. You receive the full source code and ownership of the hosting.

Yes. Write "talk to someone" on WhatsApp, Telegram or by email, or use the "Contact the team" button on your project. A team member replies within 24 business hours.